I can't believe this, it took me half an hour waiting for the site to load, this is no good at all.Wasting my time in front of my monitor waiting for it to load, I decided to reach out your hotline , inquire again, for a countless time. I'm sure those customer reprsentative knows me already, as I seem to keep in touch with you regularly.But same old story, and same old tag lines from your csr, "I'm sorry mam for the inconvenience, how may I help you" may I know your full name to verify your account with us, so we can make a report". Dear Globe broadband, your making me sick lately, I don't mend your being slow before, but lately it seems like the failure connection comes to visit your client more often. Why is that? your fast and efficient when reminding your client who overlook payments sometimes, but you can't give us a fair service in return of our hard earned dough that we religiously pay you every month in exchange of your internet service. But what happens after our complaints? Is it just stored in your system? Because I wonder if the real issue was resolved, I believe your hotline will breath freely, you will not expereince a momentarily high volumes of call as your recorded csr says when we try to connect. The real issue is still there, so we keep coming and coming to express our dispute. Who likes complaints anyway? of course I don't , but the service I am getting leaves me no choice but to pick up my phone and plea for equivalent action in your part. I have nothing against customer service, as I know they are trying their best to address all the concern of their client's. But whose gonna take charge for all this internet connection interruption every now and then? Whom should we address this same old technical issues were getting from your service?